Privacy Policy – General Data Protection Regulation (UK GDPR) 2025
IN Freight Solutions Limited is committed to ensuring that all personal data of employees, clients, and suppliers is held securely and processed lawfully. Data will only be used for the purpose of providing freight forwarding and logistics solutions or for your company to provide services to IN Freight Solutions.
This policy outlines how personal data is processed by IN Freight Solutions in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended by the Data Use and Access Act 2025.
1. Who Are IN Freight Solutions Limited?
IN Freight Solutions Limited is a UK-based freight forwarding company operating across various divisions including Scorpion Event Solutions, Scorpion Site & Power, Scorpion Audio Visual Installations, and Scorpion Media & Design.
Registered Office:
IN Freight Solutions Limited
[Insert current registered address]
2. Data We Collect and Purpose of Processing
We collect and process personal data to deliver logistics services and manage supplier and customer relationships. This includes:
- Contact details: names, business addresses, phone numbers, email addresses
- Business bank account information
- CCTV footage (if visiting our premises)
- Communications (e.g., emails, recorded calls, service feedback)
3. How We Collect Your Data
Data is collected when:
- You make an enquiry via our website, phone, or social media
- You open an account as a customer or supplier
- You interact with us during service delivery or support
4. Sharing Personal Data
We only share personal data when necessary to fulfil logistics operations or comply with legal obligations. This may include:
- Consignees and third-party logistics providers
- Border/customs agencies and port handling agents
- Security services, police, or government agencies
- Tax authorities
- Site access coordination for deliveries or maintenance
5. Data Security
We take data security seriously and implement the following measures:
- Secure servers with restricted access
- Regular system monitoring and penetration testing
- Data breach response protocols, including notification procedures
6. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent (where applicable)
Requests can be made by contacting our Data Protection Officer (DPO):
Email: accounts@infreightsolutions.com
Post: Data Protection Officer, IN Freight Solutions Limited, 2 Suffolk Way, Church Gresley, Swadlincote, Derbyshire, DE11 9GL
We aim to respond within one month and do not charge for these requests unless they are excessive.
7. Right to Erasure (‘Right to Be Forgotten’)
You may request deletion of your data if:
- Services have ended and data is no longer needed
- Consent is withdrawn
- Data was processed unlawfully
We will verify the request’s authenticity and inform you of any third-party data sharing that may require further action.
8. Data Retention
We retain personal data only as long as necessary:
- Standard retention: up to 6 years for legal and tax purposes
- GDP-related services: up to 10 years for pharmaceutical product recall compliance
- Expired data may be anonymised for statistical use
Cookies Policy – IN Freight Solutions Limited
9. Cookies and Website Tracking
IN Freight Solutions Limited uses cookies to enhance your experience on our website. This policy explains how cookies are used, what types we use, and your options for managing them.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve site functionality, and gather anonymised usage data to enhance our services.
Types of Cookies We Use
Under the DUAA 2025, certain cookies no longer require prior consent, provided they are low-risk and used transparently. Our website, hosted via WordPress and IONOS, uses the following categories:
1. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as security, network management, and accessibility. Consent is not required for these cookies.
2. Functionality Cookies
Used to remember user preferences (e.g., language, login status) and improve usability. These are considered low-risk under DUAA and do not require consent, but users are informed and may opt out.
3. Analytics Cookies
These cookies collect anonymised data to help us understand how visitors interact with our site. Examples include page visits, bounce rates, and device types. Under DUAA 2025, these do not require consent if used solely for statistical purposes.
4. Marketing and Third-Party Cookies
These cookies track browsing habits to deliver personalised content and advertising. They require explicit consent. We use third-party services (e.g., Google, LinkedIn, Facebook) that may process data independently. You can manage these preferences via our cookie banner.
Managing Your Cookie Preferences
You can manage your cookie settings at any time via our website’s cookie banner or browser settings. For WordPress and IONOS-hosted sites, we use integrated tools that allow:
- Granular control over cookie categories
- Opt-in/opt-out options for non-essential cookies
- Real-time updates to reflect your preferences
Your Rights and Transparency
Even where consent is not required, we remain committed to transparency. You can:
- View a full list of cookies used
- Request information about how your data is processed
- Withdraw consent for marketing cookies at any time
For more information, please contact our Data Protection Officer at: accounts@infreightsolutions.com
10. Contacting the Regulator
If you believe your data has been mishandled, you can contact the Information Commissioner’s Office (ICO):
Phone: 0303 123 1113
Online: www.ico.org.uk/concerns